Frequently Asked Questions

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KYC Process

Why the POA document is getting rejected?


POA (Proof of Address) may get rejected due to name mismatch as per the PAN. Ideally, the name in both the documents should be the same. However, there may be some cases where the name in both the documents is not the same.

If this is the case, you will need to provide supporting documents that confirm the name is the same. You can provide any of the following documents:

  • Marriage certificate
  • Affidavit Copy